Your shopper service Reps are fewer than helpful. Just after trying to attend a scheduled for months training seminar our flight was canceled creating us unable to go to. The only thing made available from American Airways had been apologies plus a refund of the flight.
My son experienced the worst experience with your airline. I can not inform you the effects it had….He was because of fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday evening 10 hrs ahead of his flight. He was then on maintain for a really long time even though they had been wanting to reroute him. He had an audition While using the Pittsburgh Symphony about the Monday morning the following day. Then the routed him on A further flight with pretty minimum time and energy to transfer. half-hour. He received towards the airport, that flight was delayed and he would pass up the transfer. They uncovered A further flight but just one seat, which he couldn't do on account of The reality that he had to pay for his cello. Time after time he was on keep plus the agents weren't really helpful. Lastly he wound up having to just accept the one risk which was a flight to Charlotte followed by a stay overnight and after that on to Pittsburgh hopefully an hour or so before audition. They claimed they might not give him a resort voucher over the cellular phone or for the ticketing place, but there could be loads of folks handing them out in Charlotte.
Worst Airline ever?!?! Missing my baggage in Charlotte NC, February six right after offering it (in addition to my spouse’s) to two attendants on the baggage belt for returning passengers. Hers arrived in on our flight, mine did not. Now eleven times afterwards and immediately after owning gone through phone hell plus some pretty non caring people today, I've had no contact from any individual. The conventional answer is “we remain seeking to Identify your luggageâ€. Their questionnaire and all kinds are actually despatched to Baggage Claim Division but not a soul really appears to have an interest in performing just about anything to ease their troubles.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i obtained home and unpacked, I found one of my goods was missing from one among my checked bags.It absolutely was a shaving kit which was in a very zippered pocket on the skin of a bag. I referred to as client service in Las Vegas and was told there's nothing they could do.
I felt compelled to point out that I can no more fly with you, while you continue on to deal with persons without having respect. The newest, the service Canine concern. What exactly is Completely wrong together with your instruction? No matter what it truly is, I can not fly with an organization that can't appropriately practice its staff. Great bye!
My spouse and I flew from Palm Springs to Ft. Myers Florida, about the return excursion, flight 2233 from Dallas, my husband Rick Barnes was Lower incredibly badly by a little something from the seat when he set our luggage within the overhead compartment. We called the Hostess and Regardless that blood was gushing out on the wound, he was provided a band support to protect the five inch gash in his leg. We were advised that once everyone boarded, the hostess would return with the first aid kit and must create a report.
I might haven't imagined I would have stolen merchandise from our baggage. At this moment I am quite upset as to how your staff for the airport in Cancun went by means of my luggage and stole 2 charge cards and employed them. I'm having to wait around to make use of our accounts for this reason For additional then each week. I also obtained a call yesterday from my city library pertaining to a individual who called them to talk to me if I'd missing items.
i required to be in chicago with the aforementioned time ten:03pm and so i contacted Yet another Airways (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight again. i would like a refund for the whole return flight along with the booked favored seat of 16F
On Dec. fifth my spouse, Tamar and good friends Keith and Janet Burd And that i were being getting back from a seven day cruise on Superstar Cruise Strains. We had been scheduled to return from Miami to Louisville, KY by way of Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were being vulnerable to missing our connecting flight from Charlotte. The ticket agent confident us that we would have a good amount of time to produce the relationship in Charlotte. Well, the flight bought afterwards and later and the ticket agent then explained to us that we would have to make any connecting flight improvements in Charlotte. Once the airplane lastly arrived and all passengers boarded, there was An additional delay as a consequence of mechanical challenges. Then, the flight was cancelled and we had been instructed to return to the gate where by an agent would rebook us. Alright so…..a hundred and fifty passengers with 1 agent !
I traveled incredibly a short while ago on 1 within your planes, I've always been pleased on the other hand, this encounter left me While using the concern, “Why need to I exploit this airline?â€. I remaining L.A. to fly to Phoenix I was returning house after caring for my sister and required to get property as soon as possible since my husband was wounded at your home. Prior to the plane remaining there were computer difficulties and when we landed the ramp wouldn’t open we had to be “towed †to another gate. “We didn't disembark in the plane until the final demand my future flight. I realize that you will find challenges that manifest though the service was Lower than benchmarks. At no time did anyone say we have been sorry, besides the pilot mentioned, “Nicely I don’t determine what to say items occur, I assume sorry can be great.
i acquired a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and experienced dr. Observe to substantiate when calling one particular of the brokers I had been told though the credit history is fo r130.
On arrival in Panama with flight AA959 one of the two luggages, a Roncato baggage, ( pics attached ) benefit €189 arrived damaged. I straight away went to the suitable office Within the airport, wherever the one remark was which they handed me a « examining Article Damage observe », which I enclose herewith. I put in the following day looking for a different baggage and wanting to get in touch with all your offices through the telephone numbers indicated around the said document without having, even so, obtaining any reply – the mobile phone isn't answered and the line goes blank just after several minutes of ready, irrespective of which number I dial. I Therefore progress my vacation and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once again seek to contact your Office environment on the airport, but the only real guidance they could give me was to difficulty a complaint by way of your internet site, which I'm now doing. Other than the above mentioned, I do have An additional – and probably a lot more really serious – complaint. At some time of my reservation I paid out an additional $88 ($forty four Every single) for extra comfort seats. To my shock, the seats turned out being the normal – no excess – seats.
Question additional reading if anybody reads this but AA will be the worst airline in the world. Didn’t fly them For many years because of internal troubles.
I just needed to state that my experience with this particular flight and American Airlines employees was the worst I've ever experienced with the airline. The trip to LAX from TPA was Okay apart from flight attendants don’t smile or act like they like their Work anymore. The return flight was a nightmare. It started out once we received an e-mail the early morning of our flight stating that we required to alter our seats that were Beforehand chosen. We did just that & checked in on-line. When we received on the airport our boarding passes nonetheless had the previous seats which we experienced to vary in the baggage sign in counter (once more workforce weren't welcoming in the least).